Shipping Policy

Here’s what you need to know about our shipping policy:

1. Processing Time: All orders will be processed within 1-2 business days. 

2. Shipping Methods: We offer standard and express shipping options within Australia. Your choice will be available at checkout. All packages are shipped with tracking for your convenience. Tracking is provided as soon as your order is ready to be dispatched.

3. Shipping Rates: Shipping costs are calculated at checkout based on the weight of your order and your location. Our base rate within Australia is $10 for standard shipping. We strive to keep our shipping rates as low as possible.

4. International Shipping: We are happy to ship internationally! Please be aware that customs fees, taxes, and duties may apply, and are the responsibility of the customer.

5. Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.

6. Lost or Damaged Items: If your item arrives damaged or is lost during transit, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.

7. **Returns and Exchanges:** Due to the handmade nature of our products, we do not accept returns. However, we want you to be happy with your purchase, so please reach out if you have any concerns.

Thank you for supporting our handmade business! If you have any questions about shipping, feel free to contact us.